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The flooring company arrived late and interfered with the granite installation. The floor itself had a big hump in it. They left grout all over the woodwork. After many callls, they finally came back out and reinstalled 3 rows of linoleum tile. The way they talked to...
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1.0
#1049215
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Rite Rug Cranberry, Pa location is terrible! They installed my bathroom ceramic and the whole floor creeked and you could feel it moving. A " represenative" showed up and acknowledged that the cement board was probably installed wrong. I'm now on the third appointment...
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Anonymous
Anonymous

Not surprised They tear out 9 out 10 jobs they installTheir installers are subcontractors that have no quality of experience

#1038467
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We purchased $5,000 worth of new carpet for our home in June 2016. The sale man, Dan Logiurato, assured me that the carpet was crush resistant and guaranteed. After only a few months, the carpet looked horrible and was crushed in the high traffic areas of our home. We...
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1.0
I didn't like
  • Quality of product and customer serivce
#1025893
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Rite Rug Tile Installation Review

Rite Rug - Simple Review #1486037401
They failed to install a transition between two rooms. Two months, and we are still waiting.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1001432
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Have had a horrible experience with this company. I went in and picked out a remnant on my own. Did not ask for any help or ask any questions. I simply needed someone to write up my order and ring me out. I called a salesman over by the name of Homer. He seemed very...
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1.0
#998032
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Amazing to take employees from there family to work WEEKENDS to make the company EXTRA money but they DON'T pay there STAFF the OVERTIME they said they would...??? Instead they want to give you a day off for 17 hours ??? *** that !!!! That is LABOR LAWS and I will be...
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1.0
#993709
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We are coming up on 2 years for a carpet installation in our living room, office, and stairs to 2nd floor. Total cost of job was $3000 for 621 SF of Design Texture Gold carpet installed. We requested the "upgraded" padding and emphasized that we wanted a...
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2.5
I didn't like
  • Poor quality
#983287
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Rite Rug Flooring installed &16,000 worth of Bruce hardwood floors in my new Ryan Homes home. The floors are buckled in most of the seams and wavy in many other places. RRF refuses to replace the floors and the moisture content remains high. Second opinions from Home...
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Anonymous
Anonymous

Of course it was it needed to have moisture mitigation applied before the glue was used to adhere the hardwood they glue the hardwood directly to slab it will fail.

1.0
#973449
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Laminate Review

The installation of laminate wasnt done correctly, dont do business with company, they have idiots doing the installation
#965203
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Rite Rug - Centerville. We had the worst experience with Rite Rug and would absolutely never recommend them. Their price for carpet may be reasonable but it is not worth the aggravation of installers not knowing how to do their job, lost trim work and many weeks of...
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1.4
I liked
  • Product
I didn't like
  • Installation services
#957843
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