after 5 months of installation; i noticed the carpet was bulking up, like air was underneath; I called and my salesman had someone out to fix it. after 7 months it started again, I called my salesman and he said he would ask his manager after another few months, they came out and fixed just the bulking areas.
and after another 6-7 months it was bulking everywhere in all of the bedrooms and hallways and closets. I had it out with my salesman, telling him something is not right and never was right for this to continue. I called three different companies and I had three different contractors come out and all of them said . this happens because of poor installation.
Rite Rug is not right; and i realize You get what you paid for.
I would have been better off paying the xtra 500-700 dollars, from a compitent company. always check the reviews.
Product or Service Mentioned: Rite Rug Carpet Installation.
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.