State: Ohio City: Columbus Clear all filters (14 of 69 reviews match)
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Amazing to take employees from there family to work WEEKENDS to make the company EXTRA money but they DON'T pay there STAFF the OVERTIME they said they would...??? Instead they want to give you a day off for 17 hours ??? *** that !!!! That is LABOR LAWS and I will be...
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1.0
#993709
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I used to work for Rite Rug in the AP dept. They do not care who they hire to install material. In fact the cheaper the labor they will have to pay out the better. I in fact heard them say they love Mexicans, they work cheaper. Most of the installers were illegal...
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Anonymous
Anonymous

You are S.M.A.R.T.....yes ahuh!

Anonymous
Anonymous

If that's the case they won't get my money..

1.4
#914748
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I had a positive experience with Rite Rug in the past so I went with them for new carpeting in my bedroom. They are totally inconsiderate regarding an arrival time. I finally called the store at noon; the person on the phone was very rude, but told be the installers...
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I liked
  • Salesperson
I didn't like
  • Installation proccess
#879562
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Crap Floor Review

Rite Rug
#846398
1.0
Dishonest, sneaky, dirtballs.... Keep a paper trail of all communications with them so you can catch them in lie after lie
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Rite Rug Installation Review

Rite Rug
#814819
Wrong carpet and not what i wanted installed. Sloppy installation. Mean installer. Salesman wont return my call. Its been 4 days. Caroet installed in hallway and stairs inside my house
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bathroom floor was installed in an mi home, within the first months grout began cracking and flaking, called mi, someone came to "fix it"... the fix process appears to have involved sweeping loose grout, mix new grout, apply it over the unstable grout and call it...
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1.0
I didn't like
  • There attitude
  • Customer service
  • Cheap installation job
#822471
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Steve Bateman was my salesmen The first problem was I had to call multiple times to see if my carpet was in... By the time it finally came in it has been there for over a week and NOBODY called to even let me know! But your policy is PAY in full ?? Why so you can do...
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#792210
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We purchased Rite Rug wood floors just 3 years ago in 2012. It was the middle of the row purchase I am assuming, thank god I did not purchase the most expensive.! It been 3 yes and I have some warped spots on my floor in about 7 areas. Other people we spoke to says...
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#675072
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The first time I bought carpet with rite rug..... Bought it at the warehouse in Columbus, ohio at one of their sales. They sold me carpet they didn't even have! Told me they could order it however and I would get it installed in 2 weeks. This was in January. Didn't...
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#430613
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sales person - professional plumber - professional linoleum installer - unprofessional in appearance & behavior, poor time management and organizational skills, made constant excuses as to why couldn't get job done in a timely manner. extremely poor communication,...
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Anonymous
***cerned

Unfortunately I cannot agree with the philosophy each of you have regarding how they pay installers. I pay almost twice as much to the flooring installers who work for my comp...

Anonymous
Anonymous

Rite Rug is the Westboro Baptist Church of the flooring industry. That's your food for thought when thinking whether or not you want to be cheated every step of your flooring ...

#341301
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I went and purchased carpet from Rite Rug in Hebron Ohio. The installation was schedule today December 23rd 2011. I told them I needed installed today so that it was done for Christmas so my kids didnt have to sit on plywood to open presents. I ask the sales associate...
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Anonymous
name

yes, your story is unfortunate, but look on the bright side, at least you have a home. and kids. and presents. remember how fortunate you are, some are without those things o...

#283659
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The product they installed (it was milled by Beau Lieu) was TERRIBLE. The quality was horrible...matting after a couple months. Needs to be replaced after 2 years. I tried to get them to do something about it after about a year (after purchasing a new vacuum, having...
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Anonymous
Khan

We are going through the same issue and we just moved in to the new home 6 months ago. We upgraded the carpet to get a better one but it turned out to be worst than the standa...

Anonymous
America's Floor Source

Hello DCherry, I\'m so sorry that you had such a terrible experience with Rite Rug. It sounds like the carpet you purchased had a manufacturer\'s defect and the mill (Beau...

#247135
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