Rite Rug - Terrible
They put hardwood in my home and there is visible nail holes all over my floor they would not do anything about it This is the worst company I have ever dealt with they do not stand behind there work
My carpeting is two years old and hardly walked on in two upstairs guest bedrooms. The carpets have just started to ripple which in some places is high enough to cause a fall. One employee told me it was due to moisture (oh yes!!) or that the carpet has nylon in it....Read more
Riterug was contracted to install 2900 square feet of flooring and carpet, and stain the hardwood staircase in my house currently being built by Ryan Homes. The stain from the staircase was all over the white trim. The person threw the container he cleaned his brushes...Read more
Sloppy installation, called sales person out to look. Salesman is the repair person too! Have been waiting for 6 months for a reducer board to be installed at one of the doorways. Salesman assures you that he will get it fixed, but it takes multiple phone calls just to...Read more
I called first thing this morning to check scheduling. they told me the installers would arrive about 11am. these guys worked an hour and then an hour and ahalf lunch break. When I called in the morning I also asked how long it would take to install. The man, who is...Read more
I purchased a remnant on May 4th for my daughter's college apartment. I called the salesperson back on May 6th to confirm the size I needed to have sent off for binding. He said "it would be sent out on Monday May 8th. Well...It is now May 25th and I still don't have...Read more
- Process seemed simple and the saleman was pleasant
I didn't like
- I did not get what i paid for
The flooring company arrived late and interfered with the granite installation. The floor itself had a big hump in it. They left grout all over the woodwork. After many callls, they finally came back out and reinstalled 3 rows of linoleum tile. The way they talked to...Read more
Rite Rug Cranberry, Pa location is terrible! They installed my bathroom ceramic and the whole floor creeked and you could feel it moving. A " represenative" showed up and acknowledged that the cement board was probably installed wrong. I'm now on the third appointment...Read more
We purchased $5,000 worth of new carpet for our home in June 2016. The sale man, Dan Logiurato, assured me that the carpet was crush resistant and guaranteed. After only a few months, the carpet looked horrible and was crushed in the high traffic areas of our home. We...Read more
Rite Rug Tile Installation Review
They failed to install a transition between two rooms. Two months, and we are still waiting.
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