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i work for them 2 weeks for try out after 5 week they wont pay me i have 14 years experience on tile installation and they *** in me about bullnose dont work for them all they need cheap spanish people who dosent know how the install tiles.they have the lowest rates i...
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2.0
#956917
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Rite Rug is WRONG FOR TILE
Rite Rug is WRONG FOR TILE
Rite Rug is WRONG FOR TILE
Our builder used Rite Rug Lexington Kentucky for our flooring in our new home. We have lived there less than two years and we have cracked tiles and grout. The tile was not installed correctly the first time, there were many uneven spots low tiles, high tiles, and we...
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1.4
I didn't like
  • Cheap installation job
  • Poor tile install
  • Poor customer service
#938501
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I used to work for Rite Rug in the AP dept. They do not care who they hire to install material. In fact the cheaper the labor they will have to pay out the better. I in fact heard them say they love Mexicans, they work cheaper. Most of the installers were illegal...
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Anonymous
Anonymous

You are S.M.A.R.T.....yes ahuh!

Anonymous
Anonymous

If that's the case they won't get my money..

1.4
#914748
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Our experience with "Wrong Rug" was bad right from the start. As a new home builder's client, we were sent to Rite Rug's "David Design Center." Their advisor was not quite rude but not friendly or helpful at all. It seemed like a chore for her help. We have been in...
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2.2
#903895
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My family and I are building a home in medina county in Ohio. We had 2 brothers install the tile in our new home. They did a horrible; sloppy job. They also drank and smoked what smelled like *** on the job. No one came and checked on them. They started late in the...
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#900630
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I have had three new homes built over the years. And have had terrible experience with Rite Rug. First house after they installed the carpet, I noticed a lump in one area. They said it would eventually mash down. I had the carpet pullet up and found the installer...
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I didn't like
  • Customer service
#896129
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I had a positive experience with Rite Rug in the past so I went with them for new carpeting in my bedroom. They are totally inconsiderate regarding an arrival time. I finally called the store at noon; the person on the phone was very rude, but told be the installers...
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I liked
  • Salesperson
I didn't like
  • Installation proccess
#879562
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Crap Floor Review

Dishonest, sneaky, dirtballs.... Keep a paper trail of all communications with them so you can catch them in lie after lie
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#846398
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After only 5-6months of light wear, the carpet became so severely matted there was no bringing it back to its original look. Sales guy returned with his install manager and the install manager said it was "bad". After consulting with their boss this is what they had...
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1.0
I didn't like
  • Dishonesty
#824217
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bathroom floor was installed in an mi home, within the first months grout began cracking and flaking, called mi, someone came to "fix it"... the fix process appears to have involved sweeping loose grout, mix new grout, apply it over the unstable grout and call it...
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1.0
I didn't like
  • There attitude
  • Customer service
  • Cheap installation job
#822471
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