Product: Rite Rug Installation Clear all filters (0 of 17 reviews match)
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bathroom floor was installed in an mi home, within the first months grout began cracking and flaking, called mi, someone came to "fix it"... the fix process appears to have involved sweeping loose grout, mix new grout, apply it over the unstable grout and call it...
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1.0
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Rite Rug Installation
I didn't like
  • Cheap installation job
  • Customer service
  • There attitude
#822471
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Rite Rug Installation Review

Wrong carpet and not what i wanted installed. Sloppy installation. Mean installer. Salesman wont return my call. Its been 4 days. Caroet installed in hallway and stairs inside my house
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Rite Rug Installation
#814819
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Steve Bateman was my salesmen The first problem was I had to call multiple times to see if my carpet was in... By the time it finally came in it has been there for over a week and NOBODY called to even let me know! But your policy is PAY in full ?? Why so you can do...
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Rite Rug Installation
#792210
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Rite Rug - Grout problem on flooring
I would advise you to shop elsewhere. Rite Rug has great sales people but their customer service is terrible. We had trouble with our grout cracking. They sent a repair person out and he looked at it and was in awe of what it was doing he said he was going to call the...
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2.7
Product
Rite Rug Installation
I liked
  • Sales force
I didn't like
  • Customer service
  • Cheap installation job
#772513
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We purchased Rite Rug wood floors just 3 years ago in 2012. It was the middle of the row purchase I am assuming, thank god I did not purchase the most expensive.! It been 3 yes and I have some warped spots on my floor in about 7 areas. Other people we spoke to says...
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Rite Rug Installation
#675072
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BEWARE OF RITE RUG they are the nicest people when selling you their carpet. But after that it's one lie after another. The night we bought the carpet we were told it could me installed 3 days after that night. Well the following day salesman called said that it would...
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Heath, Ohio
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Rite Rug Installation
#641083
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The Rite Rug Dublin manager/salesman insisted that we would need Lauan to be laid over the existing floor in the bathroom and the new flooring over the Lauan. So we purchased it at $150.00 plus over 100.00 in a labor charge. When the installer arrived he informed us...
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Rite Rug Installation
#609570
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Bought their 2nd most expensive carpet. Installation was some guy in a filthy pickup truck. My carpet was rolled-up and folded in half in his truck ALL DAY. He simply laid it without stretching AT ALL. After install, their were 2 badly puckered areas from being folded...
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Anonymous
BBB

Hi - for one, I am not employed w/Rite Rug and I am, too, a homeowner. For one, please don't insinuate that b/c someone shows up w/a crappy truck that they're a loser. If I ha...

1.0
Product
Rite Rug Installation
I liked
  • Carpet salesman
I didn't like
  • Cheap installation job
#594134
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I brought flooring from rite rug and the installation guys came out and took my flooring and said my floor was not level . When i got home s subcontractor called and said he can come out to level my floor for around 1 TO 400 DOLLARS. SO I AGREE TO LETTING HIM COme out...
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Rite Rug Installation
#591575
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Rite rug put a 3000 dollar down for me it was the worst job I have ever seen They tore up my furniture and sent the furniture dr out to fix it I said ok to that . They sent Mexicans out to fix some of my problems and they made it worse I have talked and talked to...
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Anonymous
Anonymous

I appreciate your frustration but to degrade Mexicans is wrong. Most Mexicans are hard working and do excellent work. This could have been anyone of any nationality.

Anonymous
Anonymous

After writing this complaint I found out that they put my sister down a new floor because she had squeaking problems but it was a builder job they want to keep the builders ha...

Product
Rite Rug Installation
I didn't like
  • There attitude
#588190
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