My husband and I own rentals and needed carpet. We went with rite rug.
And it was a huge mistake. They never showed up on the right day and then they lied about it. Then when they showed up a couple of days later, the men were gross and had bad mouths on them. The van was extremely loud and they entered smoking.
They one guys cussed at me sveral times. They ruined my house. They tore up my new cabinets that were less then 3 months old, they pissed in my toliet and left it, they ate my food, throw ashes everywhere, ruined my walls, knocked holes in my walls. The carpet job was bad to.
They whole house had to be replaced and the job still is ***. Rite rug desiree from the corporate told us to buy new cabinets and they would pay us for them so we did and they never did pay me for none of the damange they caused. Then the carpet installer called me and told me he was goong to kill me and I had to call the police on that creep.
The company is a liar and the are going to be reported to the better busniess burea for this *** plus I have filed a lawsuit on them also..They are a *** company and they are horrible to work with. I will have justice.
Monetary Loss: $3.