Rite Rug - Shoddy workmanship, racist employee, poor managment.
Had rite rug of Dayton install new flooring.Employee burned grass with flooring, threw cig.
butts all over driveway, spent 8 hrs. complaining about Mexican being Illegal and other Black being lazy. stated they all should be shipped out. Botched the complete job, Told Management they said tough, "complain to someone who cares," if you don't like it takes us to court ..
customer service refuses to do anything management does not answer email or return Calls. FITS inspector said its the worst job ever. Other installers could not believe the damage. Flooring manufacture sent instructions.
Employee failed to follow. Now Heading to court.
total to repair job is more than it originally cost.
Monetary Loss: $1500.